Public Offer Agreement
Information in accordance with the Act on Specified Commercial Transactions
General Provisions
1.1. This Agreement is an official offer (public offer) of TreeAxis LLC (hereinafter referred to as the "Company") to individuals and legal entities (hereinafter referred to as the "Client") to conclude an agreement for the provision of services under the terms outlined below. This public offer is drafted in accordance with the Civil Code of Japan and international standards in electronic commerce. The contract between the Company and the Client is considered concluded at the moment of payment by the Client for the services in accordance with the terms of the Agreement.
1.2. The person who accepts this public offer acquires all the rights and obligations of the Client provided for in this Agreement.
1.3. Acceptance of the offer is deemed to occur at the time of full or partial payment by the Client for the information and consulting services under this Agreement. The Agreement is considered concluded when funds are credited to the Company's bank account.
1.4. The acceptance of this offer and the conclusion of the Agreement means that the Client has fully reviewed the terms of the Agreement and the rules of the payment system.
1.5. By accepting the offer, the Client confirms that the services provided by the Company are rendered remotely using software that is suitable for the Client's use.
Subject of the Agreement
2.1. The subject of this Agreement is the provision of paid information and consulting services to the Client in the form of individual and group sessions (hereinafter referred to as the "Services").
2.2. The Client pays for the Services, and the Company undertakes to provide the Services in accordance with the package chosen by the Client.
2.3. The topics, programs, cost of the Services, and registration procedure are indicated on the respective service sales page.
2.4. Services are provided remotely by the Company via the Internet using software unless otherwise stated on the specific service sales page.
2.5. The Services are limited to providing the Client with information and developing skills for its independent use.
Service Duration
3.1. The duration of the Services under this Agreement is indicated on the service sales page.
3.2. The Company may extend the duration of specific Services if the Client requires additional time to effectively complete the course.
3.3. The Services are deemed to have been provided properly and on time unless the Client raises objections about the quality or scope of the Services within three days after the end of the service provision period.
Service Provision Procedure
4.1. The Company provides the Services in accordance with the type of Services chosen by the Client.
4.2. Access to the Services is provided as follows:
4.2.1. Information about the time and place of individual and group sessions is provided via the email or messengers (WhatsApp, Telegram) specified by the Client at the time of payment (registration for the Service). The Company's obligations are considered fulfilled when the sessions are held in a timely manner and in the quantity and order established on the website.
4.3. The Client is responsible for independently tracking updates and changes to the information provided by the Company.
Rights and Obligations of the Parties
5.1. Obligations of the Company:
5.1.1. To provide the Services properly and within the established deadlines.
5.1.2. To provide the Client with information on the organization of the sessions after payment is confirmed.
5.1.3. To protect the Client's personal data and use it solely for fulfilling the obligations of this Agreement.
5.2. Rights of the Company:
5.2.1. To refuse to provide Services if payment has not been made.
5.2.2. To require the Client to fulfill the obligations assumed under the Agreement in good faith.
5.3. Obligations of the Client:
5.3.1. To independently familiarize themselves with the information about the program, duration, and conditions for providing the Services.
5.3.2. To have the necessary software and devices to access the Services.
5.3.3. To actively participate in the sessions and comply with the Company's recommendations.
5.3.4. To pay for the Services on time.
5.3.5. To provide accurate and up-to-date contact information.
5.3.6. To adhere to the code of conduct during the sessions and treat the Company and other participants with respect.
5.3.7. Not to distribute, share, or resell the provided information to third parties without permission.
5.4. The Client has the right to:
5.4.1. Demand proper performance of obligations by the Company under this Agreement.
5.4.2. Receive information on all matters related to the organization of Services through the Company's support service by email at 16got23@gmail.com or by other means agreed by the Parties.
Service Costs and Payment Procedure
6.1. The cost of the Services is indicated on the service sales page and may be changed by the Company unilaterally. New prices do not apply to services that have already been paid for.
6.2. Payment for the Services is made as a 100% advance payment.
6.3. Payment in installments (in two or more payments) is possible by mutual agreement between the Parties. If the Client violates the payment terms, the Company has the right to suspend the provision of Services, with notice sent to the Client's email.
6.4. Payment for the Services is made by bank transfer, payment systems, electronic money, or other methods specified on the service sales page.
6.5. Payment is considered completed when funds are credited to the Company's bank account.
Refund Policy
7.1. The Client has the right to request a refund before the Services have been fully provided.
7.2. Requests for refunds are accepted only in writing (email address: 16got23@gmail.com).
7.3. The Company will decide on the refund within 10 working days from the date of receiving the request.
7.4. If a refund is approved, the funds will be returned to the Client's account within 5 working days after the refund decision is made.
Liability
8.1. In case of violation of the terms of this Agreement, the parties shall be liable in accordance with the Civil Code of Japan and international standards in the field of electronic commerce.
8.2. The Company is not responsible for the inability to provide services due to issues with the Client’s internet connection, device malfunctions, or issues with receiving emails (such as emails going to the spam folder). In such cases, the Services are considered properly provided and must be fully paid for.
8.3. The Company does not guarantee specific results, as the outcomes depend entirely on the Client's actions, personal characteristics, and the quality and speed of applying the knowledge provided by the Company.
8.4. The parties are exempt from liability for failure to fulfill obligations under the Agreement due to force majeure. In the event of force majeure, the Company shall notify the Client, and the Client shall report the occurrence of such circumstances via email. Force majeure includes natural disasters, wars, changes in legislation, or unforeseen hospitalization, among other events.
8.5. The Company's total liability to the Client for any claims related to the Agreement is limited to the amount paid by the Client for the Services. Claims for lost profits are not recoverable.
Protection of Personal Data
9.1. The Client agrees to the processing of their personal data provided during the purchase of Services.
9.2. The processing of personal data includes recording, organizing, storing, updating, using, transferring, and deleting personal data in accordance with Japanese law and international regulations.
9.3. The Client's personal data is used solely for the performance of the Agreement, feedback, and sending promotional materials.
9.4. The Client has the right to withdraw consent for the processing of personal data at any time (email: 16got23@gmail.com).
9.5. The Client agrees to receive promotional materials and information but can opt out at any time.
Intellectual Property Rights
10.1. The Company's website, which is used for the sale and provision of Services, contains intellectual property owned by the Company.
10.2. The Client acknowledges that the content of the website is protected by copyright and trademark laws.
10.3. When citing materials from the website, the Client must indicate the source.
10.4. In case of infringement of intellectual property rights, the Company has the right to claim damages, including lost profits.
Final Provisions
11.1. The Agreement comes into force when the Client accepts the offer and payment is confirmed, and remains valid until the parties fulfill all obligations.
11.2. Any matters not covered by this Agreement shall be governed by Japanese law.
11.3. Disputes between the parties shall be resolved through negotiations. If no agreement is reached, the dispute shall be submitted to the court in the jurisdiction of the Company's registered office.
11.4. The current version of the Agreement is always available at: https://glebova.jp/dogovor-oferta-eng.
Company Details
TreeAxis LLC
4927-1 Hongo, Fujieda, Shizuoka, Japan 4260132
Phone: 090-9853-3872
Support Service: 16got23@gmail.com
General Provisions
1.1. This Agreement is an official offer (public offer) of TreeAxis LLC (hereinafter referred to as the "Company") to individuals and legal entities (hereinafter referred to as the "Client") to conclude an agreement for the provision of services under the terms outlined below. This public offer is drafted in accordance with the Civil Code of Japan and international standards in electronic commerce. The contract between the Company and the Client is considered concluded at the moment of payment by the Client for the services in accordance with the terms of the Agreement.
1.2. The person who accepts this public offer acquires all the rights and obligations of the Client provided for in this Agreement.
1.3. Acceptance of the offer is deemed to occur at the time of full or partial payment by the Client for the information and consulting services under this Agreement. The Agreement is considered concluded when funds are credited to the Company's bank account.
1.4. The acceptance of this offer and the conclusion of the Agreement means that the Client has fully reviewed the terms of the Agreement and the rules of the payment system.
1.5. By accepting the offer, the Client confirms that the services provided by the Company are rendered remotely using software that is suitable for the Client's use.
Subject of the Agreement
2.1. The subject of this Agreement is the provision of paid information and consulting services to the Client in the form of individual and group sessions (hereinafter referred to as the "Services").
2.2. The Client pays for the Services, and the Company undertakes to provide the Services in accordance with the package chosen by the Client.
2.3. The topics, programs, cost of the Services, and registration procedure are indicated on the respective service sales page.
2.4. Services are provided remotely by the Company via the Internet using software unless otherwise stated on the specific service sales page.
2.5. The Services are limited to providing the Client with information and developing skills for its independent use.
Service Duration
3.1. The duration of the Services under this Agreement is indicated on the service sales page.
3.2. The Company may extend the duration of specific Services if the Client requires additional time to effectively complete the course.
3.3. The Services are deemed to have been provided properly and on time unless the Client raises objections about the quality or scope of the Services within three days after the end of the service provision period.
Service Provision Procedure
4.1. The Company provides the Services in accordance with the type of Services chosen by the Client.
4.2. Access to the Services is provided as follows:
4.2.1. Information about the time and place of individual and group sessions is provided via the email or messengers (WhatsApp, Telegram) specified by the Client at the time of payment (registration for the Service). The Company's obligations are considered fulfilled when the sessions are held in a timely manner and in the quantity and order established on the website.
4.3. The Client is responsible for independently tracking updates and changes to the information provided by the Company.
Rights and Obligations of the Parties
5.1. Obligations of the Company:
5.1.1. To provide the Services properly and within the established deadlines.
5.1.2. To provide the Client with information on the organization of the sessions after payment is confirmed.
5.1.3. To protect the Client's personal data and use it solely for fulfilling the obligations of this Agreement.
5.2. Rights of the Company:
5.2.1. To refuse to provide Services if payment has not been made.
5.2.2. To require the Client to fulfill the obligations assumed under the Agreement in good faith.
5.3. Obligations of the Client:
5.3.1. To independently familiarize themselves with the information about the program, duration, and conditions for providing the Services.
5.3.2. To have the necessary software and devices to access the Services.
5.3.3. To actively participate in the sessions and comply with the Company's recommendations.
5.3.4. To pay for the Services on time.
5.3.5. To provide accurate and up-to-date contact information.
5.3.6. To adhere to the code of conduct during the sessions and treat the Company and other participants with respect.
5.3.7. Not to distribute, share, or resell the provided information to third parties without permission.
5.4. The Client has the right to:
5.4.1. Demand proper performance of obligations by the Company under this Agreement.
5.4.2. Receive information on all matters related to the organization of Services through the Company's support service by email at 16got23@gmail.com or by other means agreed by the Parties.
Service Costs and Payment Procedure
6.1. The cost of the Services is indicated on the service sales page and may be changed by the Company unilaterally. New prices do not apply to services that have already been paid for.
6.2. Payment for the Services is made as a 100% advance payment.
6.3. Payment in installments (in two or more payments) is possible by mutual agreement between the Parties. If the Client violates the payment terms, the Company has the right to suspend the provision of Services, with notice sent to the Client's email.
6.4. Payment for the Services is made by bank transfer, payment systems, electronic money, or other methods specified on the service sales page.
6.5. Payment is considered completed when funds are credited to the Company's bank account.
Refund Policy
7.1. The Client has the right to request a refund before the Services have been fully provided.
7.2. Requests for refunds are accepted only in writing (email address: 16got23@gmail.com).
7.3. The Company will decide on the refund within 10 working days from the date of receiving the request.
7.4. If a refund is approved, the funds will be returned to the Client's account within 5 working days after the refund decision is made.
Liability
8.1. In case of violation of the terms of this Agreement, the parties shall be liable in accordance with the Civil Code of Japan and international standards in the field of electronic commerce.
8.2. The Company is not responsible for the inability to provide services due to issues with the Client’s internet connection, device malfunctions, or issues with receiving emails (such as emails going to the spam folder). In such cases, the Services are considered properly provided and must be fully paid for.
8.3. The Company does not guarantee specific results, as the outcomes depend entirely on the Client's actions, personal characteristics, and the quality and speed of applying the knowledge provided by the Company.
8.4. The parties are exempt from liability for failure to fulfill obligations under the Agreement due to force majeure. In the event of force majeure, the Company shall notify the Client, and the Client shall report the occurrence of such circumstances via email. Force majeure includes natural disasters, wars, changes in legislation, or unforeseen hospitalization, among other events.
8.5. The Company's total liability to the Client for any claims related to the Agreement is limited to the amount paid by the Client for the Services. Claims for lost profits are not recoverable.
Protection of Personal Data
9.1. The Client agrees to the processing of their personal data provided during the purchase of Services.
9.2. The processing of personal data includes recording, organizing, storing, updating, using, transferring, and deleting personal data in accordance with Japanese law and international regulations.
9.3. The Client's personal data is used solely for the performance of the Agreement, feedback, and sending promotional materials.
9.4. The Client has the right to withdraw consent for the processing of personal data at any time (email: 16got23@gmail.com).
9.5. The Client agrees to receive promotional materials and information but can opt out at any time.
Intellectual Property Rights
10.1. The Company's website, which is used for the sale and provision of Services, contains intellectual property owned by the Company.
10.2. The Client acknowledges that the content of the website is protected by copyright and trademark laws.
10.3. When citing materials from the website, the Client must indicate the source.
10.4. In case of infringement of intellectual property rights, the Company has the right to claim damages, including lost profits.
Final Provisions
11.1. The Agreement comes into force when the Client accepts the offer and payment is confirmed, and remains valid until the parties fulfill all obligations.
11.2. Any matters not covered by this Agreement shall be governed by Japanese law.
11.3. Disputes between the parties shall be resolved through negotiations. If no agreement is reached, the dispute shall be submitted to the court in the jurisdiction of the Company's registered office.
11.4. The current version of the Agreement is always available at: https://glebova.jp/dogovor-oferta-eng.
Company Details
TreeAxis LLC
4927-1 Hongo, Fujieda, Shizuoka, Japan 4260132
Phone: 090-9853-3872
Support Service: 16got23@gmail.com